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Stay informed on the coronavirus (COVID‐19)



What you need to know

What is the coronavirus?


An outbreak of the new coronavirus called COVID‐19 began in Wuhan, Hubei Province, China in December 2019. The virus causes respiratory illness and has infected thousands worldwide. Cases have been reported in the United States.

What are the symptoms?


Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and difficulty breathing.

How does it spread?


The virus spreads through the air from coughing and sneezing and also from close personal contact like touching or shaking hands.














Additional frequently asked questions about COVID‐19

How can you protect yourself or others from COVID‐19?


Although there are currently no vaccines available to protect against human coronavirus infection, you may be able to reduce your risk of infection by washing your hands often; avoiding touching your eyes, nose or mouth with unwashed hands; and avoiding close contact with people who are sick. If you have cold-like symptoms, as a courtesy to your co-workers and others, please remain at home while you are sick. If you share a workstation or equipment with others, consider wiping it down with disinfectant wipes after use. For information about hand washing, see the CDC's Clean Hands Save Lives website.

What should you do if you suspect you or someone else has contracted COVID‐19?


Most people with common human coronavirus illness will recover on their own. Although there are no specific treatments for illnesses caused by human coronaviruses, you can take the following actions to help relieve symptoms if you are mildly sick:

  • Take pain and fever medications. Ask your pharmacist how they may interact with any medications you currently take. Caution: The CDC and American Academy of Pediatrics (AAP) recommend not giving aspirin to children.
  • Use a room humidifier or take a hot shower to help ease a sore throat and cough.
  • Drink plenty of liquids.
  • Stay home and rest.

If you are concerned about your symptoms, please call your local health care provider. Telemedicine is a good first line of defense in order to limit potential exposure in a waiting room.

Who should be tested for COVID‐19?

The CDC recommends that anyone with symptoms of COVID-19, returning from a Centers for Disease Control designated Level 2 or Level 3 advisory area, or who has been in contact with someone who is suspected or confirmed of having the coronavirus within the last 14 days should be tested.

If you suspect that you have contracted COVID‐19, where can you go to be tested?


The U.S Food and Drug Administration has issued an emergency use authorization (EUA) to enable emergency use of the CDC's 2019-nCoV Real‐Time RT‐PCR Diagnostic Panel. This authorization allows the use of the test at any CDC‐qualified lab in the U.S.

What is Sootheen® doing to prepare for a potential increase of COVID‐19 in the U.S.?


Through the work of the Sootheen® Team, we continue to actively monitor the current international and domestic environment for coronavirus‐related risks and prepare accordingly. Specifically, these teams are:

  • Collaborating with partners across the industry to help bolster business unit preparation and continuity, with a focus on meeting the needs of the consumers and other customers we serve, if and when warranted.
  • Developing travel, work‐from‐home and other HR‐related guidance to help employees stay safe and healthy.
  • Working with external public health organizations and other stakeholders, including the Centers for Disease Control and Prevention (CDC), to boost awareness of Sootheen®'s emergency preparedness efforts and capabilities.
  • Providing all of our customers with Sootheen® VIRUSHIELD® hand sanitizer (one with every order made on

What is Sootheen® doing to address potential drug shortages related to the current COVID‐19 outbreak?


  • We are closely monitoring the global manufacturing environment. We do not see any disruptions to the supply chain that will affect our ability to fill orders, now and into the near future. We always encourage members to refill in a timely manner.
  • Given the evolving nature of the coronavirus (COVID‐19) outbreak, we will continue to monitor the situation and work with our suppliers to address issues as they arise. We will alert clients to potential disruptions and share our contingency plans to address them.

How can I access COVID-19 testing?


Where can you obtain more information?


*FOR CDC: Centers for Disease Control and Prevention. Coronavirus Disease 2019 (COVID‐19). March 2, 2020. Available at: Accessed March 5, 2020. Back